IMPORTANT: We only offer store credit for returns. ByMargue.com does not issue refunds back to your method of payment. Our store credit never expires and will be sent to you in form of an online gift card via email when your return is processed. The "E-Giftcard" will be sent to the email we have on file.
E-GIFTCARDS: After requesting for returns, expect an emailed E-Giftcard within five business days from the delivery of your return at our warehouse. Sore credit is not processed the day your item is delivered - it first must be sorted, inspected, and processed.
Thank you for your patience!
Please check the address information for return below:
COMPANY COMBO – FULFILLMENT
8600 COMMODITY CIR
Orlando, FL 32819
Merchandise must be returned within 10 days from the received date. Please allow 5 business days for return processing. All products must be unwashed and unworn and original invoice must be included in your return package.
Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
Items of the Sale Items are FINAL SALE! All accessories are FINAL SALE!
Once your return is processed, we will email you an e-gift card with your store credit that you can use on the website.
Any returns past the policy will not be accepted or store credited. If we receive such goods we will charge you a $35.00 fee and return the item to you. Important: any customer doing excessive returns will be taken off our customer list and no further orders will ever be accepted.
Items received after 10-day period or in condition that is not compliant with our return policy will be shipped back at customer’s expense.
You are more than welcome to exchange your item for items of same size. Unfortunately we are not able to exchange for different items. If you need a different size in your item, note your size exchange on your invoice and send it back to our warehouse address. If we have the item in stock in your requested size, we will send it to you. In case we don't have your requested size, we will send you an E-Giftcard with store credit.
We do not hold items for returns or exchanges.